Support

Help & FAQ

Common questions about using POLIRATR™, understanding scores, managing your account, and more.

Getting Started

POLIRATR™ is a civic intelligence app that organizes publicly available congressional data — voting records, legislation, campaign finance, and committee activity — into clear, browsable profiles. Think of it as the IMDB for politicians.

We present political records, not political opinions. Every data point comes from official government sources like Congress.gov and FEC.gov.

Go to Settings and enter your 5-digit zip code under "My Representatives." Poliratr will automatically identify your state and congressional district using U.S. Census data, then populate your MyPoliratr dashboard with your senators, house representative, local legislative activity, upcoming elections, and more.

You can browse congressional data without an account. Creating an account (via email, Apple Sign-In, or Google Sign-In) unlocks personalized features like saved preferences, notification settings, and voter registration confirmation.

  • MyPoliratr — Your personalized civic dashboard with representatives, elections, voter tools, and PoliScore previews
  • Activity — Chronological feed of congressional activity (bills, votes, committee actions)
  • Officials — Searchable directory of all 535+ members of Congress with full profiles
  • Archives — Historical congressional data from previous sessions
  • Settings — Account, location, notifications, privacy, and preferences
PoliScore™

PoliScore™ is our proprietary grading system that evaluates members of Congress across five dimensions: Engagement, Effectiveness, Bipartisanship, Fiscal Transparency, and Accountability.

It measures process and performance — not ideology. A high score means active, effective participation in the legislative process regardless of political views.

Each dimension is normalized against a peer group (same chamber, party status, and seniority level) so members are compared fairly. The composite score is a weighted average of all five dimensions, converted to a percentile-based letter grade:

  • A — 80th percentile and above
  • B — 60th to 79th percentile
  • C — 40th to 59th percentile
  • D — 20th to 39th percentile
  • F — Below 20th percentile

All data comes from official government sources: Congress.gov, FEC.gov, and congressional clerk records.

Newly sworn-in members or those who joined mid-session may not have enough voting records, bill activity, or financial filings to compute a complete score. The "Limited Data" badge indicates that the grade is based on a partial record. As more data becomes available, the score will update.

No. PoliScore evaluates how legislators do their job, not what they believe. It does not factor in ideology, party loyalty, or policy positions. Members are compared against peers in their own party and chamber, eliminating structural advantages. The methodology is designed to be neutral by structure, not just by intention.

PoliStance™

PoliStance™ identifies a legislator's consistent policy positions by analyzing their career-wide roll-call votes across domains like Defense, Healthcare, Taxes, Education, Immigration, and more.

If a member votes "yes" on a policy area more than 60% of the time, it appears under "Consistently Supported." If they vote "no" more than 60%, it appears under "Consistently Opposed." No human assigns these labels — they are computed directly from the public voting record.

Stances require a minimum number of votes in each policy area to be statistically meaningful. For newer members or those with limited voting history in a particular domain, the card will show a "Building..." state until sufficient data accumulates.

Data & Sources

All data comes from official U.S. government sources:

  • Congress.gov — Member profiles, bills, votes, committees
  • FEC.gov — Campaign finance data
  • House Clerk records — Detailed roll-call vote tallies
  • BioGuide.Congress.gov — Official member photos
  • U.S. Census Geocoder — Zip-to-district mapping
  • Vote.gov — Voter registration and election resources

We never create, modify, or editorialize the source data.

Data is refreshed regularly through an automated pipeline. Voting records and bill activity are typically updated within 24 hours of official publication. Campaign finance data follows FEC filing schedules. PoliScore grades are recomputed periodically as new data becomes available.

Go to Settings → Report an Error in the app, or email us directly at support@poliratr.com. Please include the member name, the data you believe is incorrect, and the official source showing the correct information. We take data accuracy seriously and will investigate promptly.

Account & Privacy

We collect only the minimum necessary: your authentication credentials (email or social sign-in), your zip code preference, and app settings. We do not track which politicians or bills you view, do not build behavioral profiles, and do not use advertising trackers. See our full Privacy Policy for details.

Go to Settings → Security and toggle on "Biometric Unlock." This uses your device's Face ID or fingerprint sensor to secure the app. Your biometric data is never stored by Poliratr — it is processed entirely by your device's secure enclave.

Go to Settings → Delete Account in the app, or visit poliratr.com/delete-account. Account deletion is permanent and removes all your personal data within 30 days. Anonymized, aggregated analytics (which cannot be linked to you) may be retained.

Go to Settings → Notifications. You can choose from Off (default), Weekly Digest, Daily Digest, or Followed Activity Only. Notifications are off by default because we respect your attention.

Still have questions?

Our support team is here to help. Reach out and we'll get back to you promptly.

  Email support@poliratr.com